At Neuron, we make sure that all transactions are carried out with absolute security and we never store any data from your credit card. We use the well-known Internet payment service Stripe, one of the most widely used and secure platforms available on the market today.
This is a breakdown on payments with Neuron:
Neuron currently uses Stripe to charge monthly payments on your credit card. Besides this, we're working on implementing SEPA direct debits for European countries in the following months.
Your monthly rate is the result of the configuration you've chosen when setting Neuron up and it's based on each installation's specific needs. You'll only pay for what you use.
If you decide to cancel your subscription, Neuron will also prorate the payment and only charge you for the days you've used the service. What do we mean by this? Well, you'll only have to pay a proportional amount that corresponds to the days you're subscribed to Neuron and you'll be reimbursed with the amount that corresponds to the days that you have not used the service that month.
If you have any questions on how Neuron's payment method works, you can contact our technical support service at neuron@plexo.cloud.