Neuron allows us to easily and safely delete assets. To do so, all you have to do is follow this step by step process:
Go to the "Resources" section in Neuron App’s main menu. Then press "Assets".
2. Once there, you’ll find all existing assets on your Neuron account.
3. Click on the three dots on the asset and select "Delete".
4. Then, a window will open where Neuron explains the consequences of this action:
This action deletes the asset and all its historical data.
If the asset has sub-assets, they will remain available after the parent asset is deleted.
This action cannot be undone.
5. In the pop-up, there will be a field to confirm the action. To do so, you will need to type the text exactly how it appears in the window: permanently delete asset and data.
⚠️ Make sure you write it without quotation marks and with the first letter in lowercase.
6. After you have completed typing the text, press " Delete".
That’s it! You have deleted your asset.
If you have any problems with deleting your assets or have questions about the process, you can contact our support team at neuron@plexo.cloud.